Privacy Policy
Last updated: 4 July 2026
Passage Global (“Passage Global,” “we,” “us,” or “our”) is an admissions consultancy based in Lahore, Pakistan. This policy explains what personal information we collect when you visit passage-global.com or use our services, how we use it, and the choices you have. By using our website or engaging our services, you agree to the practices described here.
Information we collect
Information you give us. When you book a consultation, fill in a form, message us, or work with us, we may collect your name, email address, phone number, country of residence, and details about your academic background — such as your target programs, transcripts, test scores, essays, résumé, and other application materials. If we help you plan for scholarships or funding, you may also share relevant financial information. We keep the content of our communications with you.
Information we collect automatically. Like most websites, we may collect basic technical information when you visit, including your device and browser type, approximate location derived from your IP address, pages viewed, and referring links. We use cookies and similar technologies for this (see “Cookies and analytics” below).
How we use your information
- To provide our services — advising you on applications, reviewing essays, preparing you for interviews, and building your funding strategy;
- To communicate with you, schedule calls, and respond to enquiries;
- To tailor our guidance to your goals and profile;
- To operate, maintain, and improve our website and services;
- To send you updates or marketing about our services, where you have asked to receive them (you can opt out at any time);
- To meet legal, accounting, and regulatory obligations.
How we share information
We do not sell your personal information. We may receive compensation from certain partner institutions, which we disclose in the interest of transparency. We share information only in these limited situations:
- Service providers. Trusted vendors that help us operate — for example email, scheduling, form, and analytics tools — process data on our behalf under confidentiality obligations.
- At your direction. Where you ask us to submit or share materials as part of your application process.
- Legal reasons. Where required by law, regulation, legal process, or to protect the rights, safety, and property of Passage Global, our clients, or others.
We use client success stories on our website only with permission, and we remove or obscure identifying details such as names and photographs unless you have specifically agreed otherwise.
Cookies and analytics
We use cookies and comparable technologies to keep the site working, remember preferences, and understand how the site is used so we can improve it. You can control cookies through your browser settings; disabling some cookies may affect how the site functions.
Data retention
We keep your personal information for as long as needed to provide our services and for a reasonable period afterward to meet legal, tax, and record-keeping requirements, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or anonymise it.
Security
We take reasonable technical and organisational measures to protect your information against loss, misuse, and unauthorised access. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
International transfers
We operate from Pakistan and work with students and vendors in other countries, so your information may be processed in Pakistan and elsewhere. Where required, we take steps to ensure your information continues to be protected when it is transferred across borders.
Your rights and choices
Depending on where you live, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, and to withdraw consent you have given. To exercise any of these rights, contact us at [email protected] and we will respond as required by applicable law.
Children and applicants under 18
Some of the students we advise — particularly undergraduate applicants — may be under 18. Where a student is a minor, we ask that a parent or legal guardian be involved and provide consent. If you believe we hold a minor’s information without appropriate consent, please contact us and we will address it.
Links to other sites
Our website may link to third-party sites, including universities and tools we reference. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date above, and significant changes will be highlighted where appropriate. Your continued use of our website or services after an update means you accept the revised policy.
Contact us
If you have questions about this policy or how we handle your information, contact us at [email protected] or +92 300 1602878.